Returns & Refund Policy

At Music Wala Store, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward refund policy to make the return process as easy as possible. Eligibility for Refund: To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Returns must be initiated within [number of days] days from the date of purchase. Refund Process: To initiate a refund, please contact us via email at musicwalastore@gmail.com or call us at 09831012344 with your order details. Our customer service team will guide you through the return process and provide you with a return authorization. Return Shipping: Customers are responsible for the cost of return shipping unless the item received is defective or damaged. We recommend using a trackable shipping service and retaining proof of postage for your records. Refund Timeline: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days] days. Exclusions: Please note that certain items, such as personalized or customized products, may not be eligible for refunds unless they are defective or damaged upon arrival. By purchasing from Music Wala Store, you agree to abide by our refund policy outlined above. If you have any questions or concerns regarding your purchase or the refund process, please don't hesitate to contact us. Thank you for choosing Music Wala Store for your musical instrument needs.